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Salesforce

Help customers help themselves

 

Features

AUTOMATED PROCESS

Leverages the Salesforce Knoweldge translation process to automatically extract content and synchronize translations.

TRANSLATION CHOICE

Leverage your preferred translation vendors/translators or machine translation.

MANAGE HYPERLINKS

Cloudwords automatically manages hyperlinks to ensure translated content points to the appropriate link.

TRANSLATION MEMORY

Leveraging translation memory ensures brand consistency and content quality.

Technical Details

Cloudwords adds translation management to Salesforce Knowledge. Send articles directly to a translator of your choice and receive the translated files back, all from inside your help desk application. For a more detailed view of the translation process, login to the Cloudwords to get a dashboard of all of your localization projects in one place and build custom project workflows for every scenario imaginable.